The Shop Management
Platform That Actually
Gets It.
Built for auto repair shops by people who understand the business. Work orders, digital inspections, text-to-pay, QuickBooks sync — everything you need, nothing you don't.
See ShopForge in Action
You're paying too much for software that does too little.
And you STILL do double data entry, can't text customers payment links, and your DVI is stuck in 2015.
Thousands per year for platforms that lock you in, charge per seat, and still can't do the basics right.
Everything Your Shop Needs.
Work Orders & Kanban Board
Drag-and-drop workflow. See every job's status at a glance.
Digital Vehicle Inspections
Photos, annotations, customer-facing reports. 80%+ approval rates on recommended work.
Two-Way SMS
Text customers updates, reminders, and payment links. Full conversation history.
Text-to-Pay
Send a payment link via text. Customer pays from their phone. Money in your account.
Online Booking
Customers book from your website or Google. Shows up on your calendar automatically.
QuickBooks Sync
Invoices and payments sync automatically. No double entry. Ever.
Estimates with E-Signatures
Send estimates, get digital signatures, convert to work orders. Full audit trail.
Time Clocking
Techs clock in, track time per job. See billed vs actual hours. Know your real labor cost.
Parts & Purchase Orders
Track inventory, create POs, receive parts. Cost flows through to margin reports.
Reports & Analytics
Revenue, labor profitability, parts margins, job costing. Know your numbers.
License Plate Lookup
Type the plate, get the vehicle. Year, make, model, VIN auto-populated.
CSV Import
Switching from another system? Import your customers, vehicles, and parts in minutes.
Simple Pricing. No Per-User Fees. Ever.
Monthly
$249
per month
- Full platform, every feature
- Work orders & kanban
- Digital inspections with photos & annotations
- Two-way SMS & auto-notifications
- Text-to-pay
- Estimates with e-signatures
- Online booking
- QuickBooks sync
- Time clocking
- Purchase orders & inventory
- License plate lookup
- Reports & analytics
- CSV import/export
- Unlimited users
- No per-user fees
Own It
$3,000
one-time
- Everything above
- Your own deployed instance
- Full source code
- No monthly fees ever
- Self-hosted or we host for $49/month
- 90 days of support included
No contracts. No setup fees. No per-user charges. Cancel anytime.
See How We Stack Up.
| Feature | ShopForge | ShopMonkey | Tekmetric | Mitchell 1 |
|---|---|---|---|---|
| Monthly price | $249/mo | $249–399+ | $249–349+ | $200+ |
| Per-user fees | None | $20/user | Per-user | Varies |
| Two-way SMS | ||||
| Rich DVI | ||||
| Text-to-pay | ||||
| QuickBooks sync | ||||
| Online booking | ||||
| E-signatures | ||||
| Time clocking | ||||
| Purchase orders | ||||
| One-time purchase option |
How We Handle Customer Messaging.
ShopForge is a shop management platform used by independent auto repair shops to communicate with their own customers about vehicle service. SMS messages are sent by shops to customers who have an active or recent service relationship and have provided consent.
What SMS Messages Are Sent
Shops send the following types of transactional and service messages through ShopForge:
- Appointment reminders and confirmations
- Work order status updates (in progress, vehicle ready for pickup, etc.)
- Digital vehicle inspection report links
- Invoice and payment links (text-to-pay)
- Estimate approval notifications
- Service reminders (e.g. oil change due)
- Google review requests after service completion
Example message: “Hi Sarah, your 2019 Honda Civic is ready for pickup at Bavarian Independent. Invoice: [link]. Reply STOP to unsubscribe.”
How Customers Opt In
Customers must provide explicit consent before any SMS messages are sent. Consent is collected in two ways:
- Online booking consent checkboxAn unchecked consent checkbox on every online booking form that customers must affirmatively check before submitting. See a live example at app.refit.build/book/bavarian-independent.
- Verbal consent at the shopShop staff collect verbal consent in person or by phone and record it in the customer's profile in ShopForge, with a timestamp and the staff member who collected it.
No messages are sent to any customer who has not provided consent through one of these methods.
How Customers Opt Out
- Reply STOP to any message at any time to unsubscribe from all future SMS.
- Reply HELP to receive support contact information.
- Opt-out requests are processed automatically and immediately. The customer receives a confirmation message and no further messages are sent.
- Customers can also ask shop staff to remove them, and staff can toggle SMS consent off in the customer record.
Standard Disclosures
- Message frequency varies based on service activity (typically 2–10 messages per service visit).
- Message and data rates may apply, depending on the customer's mobile carrier plan.
- Mobile information is never sold, rented, or shared with third parties for marketing purposes.
- See our Privacy Policy and Terms of Service for full details.
Live Example
See the SMS consent checkbox in context on a live booking page used by a real shop running ShopForge:
Ready to Switch?
See ShopForge in action. No commitment, no credit card, no sales pitch.